What You Need to Know About Home Cleaning Services


Cerrtified Cleaner

If cleaning your home is something that fills you with dread, or your hectic schedule simply doesn’t allow you ample time to keep on top of the cleaning, then it might be time that you sought a little help. Home cleaning services are a godsend for many modern Americans, and their popularity has risen as lifestyles grow more and more demanding.

If you’re thinking about hiring the services of a professional home cleaning service, here are a few things you might want to know:

Are they expensive, will I need to work longer hours to pay for it?

Most professional home cleaning companies offer a wide range of services to suit all budgets, so if you’re looking for a quick clean up every day or a one-time blitz, there will be a package to suit your pocket. And besides, can you really put a price on a clean home and peace of mind?

Do try to avoid smaller, independent companies who offer temptingly low prices, as they are often not insured, and their staff may not pay taxes, which could end up costing you more in the long run.

Will I be required to sign a contract?

In most cases, no. There is no commitment on your part, other than to adhere to an on-time payment agreement which you will be required to sign. You can usually cancel the relationship with the cleaning company at any time, provided you have paid for services that have already been provided.

So, if I’m not happy with their service, will that cause problems?

Most professional home cleaning services offer refunds for genuinely dissatisfied customers, once they have offered to return and redo any of the work that did not meet the clients’ standards. There is of course a time limit upon complaints, and usually this will be within a 48hr time frame.

Do I need to be at home while they’re cleaning?

It’s entirely up to you. Many clients give a key so that cleaners can enter the property and begin work even when they’re not there, but if you wish to be present when they arrive and stay while they clean, you may.

Will I be able to pick and choose when my home is cleaned?

Yes, of course! Cleaning services are designed to be helpful and convenient for customers, so it’s essential that we’re able to provide our services at times that suit you. This may of course mean that you need to book your cleaning slots in advance, but they will always try to give you as much choice as possible.

I may need to change my cleaning slot; how would I do that?

You can usually cancel or change a nominated slot provided you give at least 24hrs notice.

Do I need to do anything in preparation?

No, most certainly not! Since your cleaners will be there to clean, there is simply no point in you doing anything to help them as you’ll just make their job easier and the result will be less satisfying to both parties. The only thing that you can do to help, is ensure that small children or pets are kept away from the zones that are due to be cleaned.

Hopefully that’s answered any questions that you might have had about hiring a professional cleaning company, but remember that the companies themselves will be happy to chat to you in depth about the services that they provided, so simply pick up the phone and call them, or chat to them online.